Privacy policy

At Hephzibah Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers)

  • Order history

  • IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and maintain website security

  • Comply with legal obligations

  • Send promotional emails if you have opted in

Payment Information

We do not store your complete payment card information. Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security practices.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Personalize your shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email marketing services

These providers only receive the information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Hephzibah Shop
Email: xclugifts@gmail.com
Address: MA 01748, United States